Policies - Game Day Feels


Changes to Orders

Once orders are placed, production begins.  Due to our process, we are unable to accept any order changes after 10 minutes of placing the order.  Please double check the spelling and grammar, the character limit, and that the customization reads the way you would like before submitting the order.  We are not responsible for correcting grammar, spelling, or any other mistakes.  If a change needs to be made, please email us at Support@GameDayFeels.com

Please be aware of the nature of a handmade item.  Every single order is hand cut, handmade, and hand packaged.  Game Day Feels prides itself on products that look worn and authentic - just like a baseball glove.  Each Game Day Feels product is unique in its own way.

Customer Service

We are available by phone or email Monday - Thursday 11am - 2pm EST.  We close up shop on the weekends to enjoy time with our family and friends.  All email and phone calls from the weekend will be received and answered on Monday morning.  

Want to give us a call?  Leave us a detailed message to speed up the process for you!

Want to send us an email?  Please provide the order’s first and last name, and order number if possible, with a detailed explanation regarding the necessary contact.

Refunds and Exchanges

All purchases are final.  We do not offer cancellations, exchanges, or returns.  

In the event that there is an issue, a claim can be filed via email within 30 days of confirmed delivery via USPS tracking.

Our Guarantee

At Game Day Feels, we understand your love and attachment to any and all of our products.  Like baseball gloves, the best ones are broken in.  We guarantee to always repair your Game Day Bracelets, Keychains, Lanyards or Badges.

Have a Game Day item that is in need of repair?  Drop it in the mail and include your return address to:

Game Day Feels
529 Main Street
Loveland, OH 45140


*Damage, wear, and any break in the leather can not be repaired.  Unraveling of stitching, replacement of buckles, and or keychain clasps can be repaired.*